Privacy Policy

Copertura Mobile Networks Srl ("we," "our," or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to mobile internet coverage solutions, network infrastructure deployment, 4G/5G technology integration, wireless broadband services, and network optimization and monitoring. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your personal data is securely and lawfully handled.

1. Information We Collect

We may collect and process the following information about you through our online platform and services:

• Personal identification information such as name, address, phone number, and email when you register, subscribe, or contact us.
• Technical data including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on devices used to access our online platform.
• Usage data including information about how you use our online platform, services, and network monitoring tools.
• Location data to provide network coverage and service optimization based on your geographical area.

2. Purpose of Processing Your Data

We collect your data for the following purposes:

• To provide, operate, and maintain our services and online platform effectively.
• To manage our contractual relationship with you, including billing and customer support.
• To improve and optimize our network infrastructure and service offerings.
• To communicate important information regarding our services, scheduled maintenance, updates, or technical issues.
• To comply with legal and regulatory obligations in the telecommunications sector.
• To prevent fraud and protect the security of our network and users.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, where applicable.
• The necessity to perform a contract or take steps before entering into a contract with you.
• Compliance with legal obligations to which we are subject.
• Our legitimate interests in operating and improving our services, provided such interests do not override your fundamental rights and freedoms.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data with:

• Third-party service providers acting on our behalf for purposes such as network management, billing, customer support, and IT services, under strict confidentiality and security obligations.
• Regulatory authorities and law enforcement agencies if required by law or to protect our legal rights.
• Business partners or contractors involved in network deployment and optimization, only to the extent necessary for the provision of our services.

5. International Transfers

Your personal data may be accessed by or transferred to recipients outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or other mechanisms approved under applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes mentioned above, including to comply with legal, regulatory, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under GDPR and related data protection laws, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure of your personal data in certain circumstances.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to withdraw consent if processing is based on consent, without affecting the lawfulness of processing before withdrawal.
• The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure network infrastructure, encryption, and regular security assessments.

9. Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and support our marketing efforts. You can manage cookie preferences through your browser settings. Further details are available in our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be published on our online platform, and your continued use of the service will constitute acceptance of the revised policy.

Contact Information

For any questions, requests, or concerns regarding this privacy policy or your personal data, you may contact us at:

We are committed to addressing your privacy needs promptly and thoroughly. Thank you for trusting Copertura Mobile Networks Srl with your data.